I use the i>clicker student response system in my large lecture class. I requested to receive a complimentary instructor remote from the i>clicker company to use during lectures. There was a delivery problem with my initial request from two weeks ago, so I contacted the sales rep again last week. She apologized for the problem and told me she would send a remote out to me via 2nd day delivery.
The package arrived today, but inside was not an instructor remote nor a remote of any other kind. It was a children’s book titled “Easy as Pie”! Apparently, sending something out correctly is not as easy.
