T-Mobile Comes Through!
Someone that Susanne talks to almost everyday just switched over to AT&T to get the iPhone. Since we are with T-Mobile, this meant that we no longer got free mobile-to-mobile with this person. This would have been an expensive problem.
I tried to explore some options last week and decided that T-Mobile’s “myFaves” plan—allowing each line to specify five numbers, wireless or landline, regardless of the carrier for unlimited calls—was the way to go. When I called customer service last week to switch over the plan, I found out that the phones we have were not myFaves capable. I told the rep that I would call back once I figured out what to do.
I toyed with the idea of switching carriers, although that would have meant that we could not keep our 415 numbers. I called T-Mobile back to see how much time was left in my contract. Naturally, the rep asked me why I was inquiring about my contract term, and I explained to him the situation. (Honestly, I had no intention of extracting a deal from them, as that possibility had completely slipped my mind.)
Noticing how we had been T-Mobile customers since 2002, the rep proceeded to offer us three new myFaves capable phones! The phones arrived yesterday, and I am very happy with both—Motorola W490 and Motorola RAZR v3.
